# Refund and Cancellation

#### G1 Refund and Cancellation Policy

Last Updated: August 20, 2025

This policy governs the refund and cancellation of services for G1, a product of Laflabs Technology Pvt Ltd. We are committed to providing a transparent and fair user experience. Please read this policy carefully.

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#### 1. G1 Wallet Funds

The G1 service operates on a "pay-as-you-go" model for premium Super Apps. Funds added to your G1 Wallet are intended for your use of these services.

* Non-Refundable Funds: All funds deposited into your G1 Wallet are non-refundable. This policy is in place because your wallet funds do not expire and can be used for any current or future premium Super Apps within the G1 ecosystem. The value of your deposit is always available for you to use.
* Billing Disputes: In the event of an erroneous charge to your G1 Wallet, please contact our support team immediately. We will review the dispute and, if an error is confirmed, the amount will be credited back to your G1 Wallet.

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#### 2. Cancellation of Services

The core G1 experience is a free and accessible service, and therefore, there is no subscription to cancel.

* Account Deletion: You have the right to delete your G1 account at any time. Upon account deletion, all personal data will be removed in accordance with our Privacy Policy. Please note that due to our policy of non-refundable wallet funds, any remaining balance in your G1 Wallet will be forfeited upon account deletion. We recommend you use any remaining funds before proceeding with account deletion.

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#### 3. Paid Super Apps & Products

Some Super Apps or digital products within the G1 ecosystem may have a one-time purchase fee or subscription.

* One-Time Purchases: Due to the nature of digital goods, one-time purchases of Super Apps are generally non-refundable once the product has been accessed or used.
* Free Trials: We encourage you to use any available free usage limits or trial periods to evaluate a Super App before committing to a purchase.

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#### 4. Contact Us

If you have any questions about our refund or cancellation policy, please reach out to us. Our team is here to help.

Laflabs Technology Pvt Ltd

Email: <company@g-one.tech>
